Inquiry

Name   : Dewi Santi Sari Woran

NPM   : 22214887

Class    : 3EB33

Task     : 2

PT. MULTI JAYA ABADI

Jln. Marphilindo 132B

Surabaya 29076

Your ref : DS/LG/12c

6th April,2017

Our ref : DS/RS/16f

Mrs. Dewi Santi Sari Woran

Purchase Manager

MARTA BAYU INSAN PRIMA

38 Jln. K. H. Noor Ali

Bekasi 10240

Dear Miss Dewi,

Thank you for your letter of 9 March, inquiring about our complete ranges of Montana Ladies’ Shoes.

We have pleasure in enclosing our new catalogues, price-list and term of payment together with samples of our promotional gifts.

We hope you will find our price-list and terms of payment satisfactory and look forward tto receiving your trial order.

Yours sincerely,

Doddy Suryanto

Marketing Manager

Tugas Bahasa Inggris Bisnis 2

MARTABAYU INSAN PRIMA

Jln. K. H Noor Ali No. 38

Bekasi 10240

Ref : DSSW/LG/12C

9^th March, 2017

Mr. Doddy Suryanto

Sales Manager

PT. MULTI JAYA ABADI

Jln. Mapilindo Raya No 34-36

Surabaya

Dear Mr. Doddy,

A few days ago we visited your stand at INDONESIA TRADE FAIR which was held in Jakarta. We are interesting with your products and we want to ask for the catalogues of the complete ranges of the Montana Ladies Shoes, together with the price list and terms of payment.

If the prices are competitive and  the terms of  payment are satisfactory, we may place our regular order in the future.

Your sincerely,

Dewi Santi Sari Woran

Purchase Manager

CLAIM LETTER

1 Mawar Street
Tambun, Bekasi

January 10, 2017

Customer Service
Sport Center
18 Keluarga Street
Central Jakarta

Dear Sir or Madam,
I have ordered 36 packs consist of 36 sport clothes on your store which I ordered by phone on January 7. I received the order on January 9.  When I received those packs of sport clothes, there was 6 packs missing. I only got 30 packs of 36 packs that I ordered. To know whether there was 6 pack missing, you can check the  amount of sport clothes which left your store stock.
To resolve that problem, I would like you to send me 6 pack of sport clothes like I ordered before. Or if the pack of sport clothes which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the sport clothes packs.

I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08888888888.


Sincerely,
Signature


Dewi Woran