REQUESTING & COMFRIMMING SERVICE LETTER

Requesting & Comfriming Service Letter

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Requesting Service Letter 

November 28^th, 2016

Accommodation Manager

Horison Hotel

1622 Byers Lane

Redding, CA 96001

Dear Sir,

I’m writtring this letter to inform you that I would like to make a reservation of a double bed deluxe room in your hotel, Horison, for the dates December 24^th till December 30^th, 2016

This reservation is to be under my name. I shall be arriving with my family, comprising my husband, Mr. Tovan Aldino Marvelleazqha Qrey and my child below 10 years old. I would also like to reserve an extra bed for my child. We shall be arriving on December 24^th at 2pm. We hope that the room will be available for us then.

Settlement of payment shall be made in full upon our arrival.

Please respond with a confirmation on my reservation. Please feel free to contact me soonest possible for any clarifications. Thank you.

Sincerely,

Dewi Santi Sari Woran

Confirming Service Letter

November 29^th, 2016

Ms. Dewi Santi Sari Woran

Customer

16969 Boulovard Lane

Dear Ms. Dewi,

We from Horison Hotel, thank you for giving us an opportunity to serve you in the coming Christmas Vacations and New Years. This is the confirmation for the special holiday package requested by you for the Christmas Holidays and New years. The reservation details are:

Guest Name                      : Ms. Dewi Santi Sari Woran

Arrival Date                        : 24^th Desember 2016

Departure Date                   : 30^th December 2016

Number of Guests              : 05

Accommodations               : 1 room with double bed deluxe and an extra bed.

The normal check in time is 12 afternoon, and check out time 2pm. As you have informed us that you will be arriving to Hotels at 2pm , we have managed an early check in for your convenience. This is the complete accommodation package of Rs 50000 and the charges include the stay in the hotel and the complimentary breakfast. Apart from it you can avail the on-site facilities like gym and sauna for free.

It was mentioned earlier that the special accommodation packages are non-refundable. In case of any query please feel free to write us at Horison@yahoo.com.

Sincerely

Horison Hotel

Reference:
1. http://www.sampleletters4u.org/business-letters/letter-195.html
2. http://www.careerride.com/view/sample-letter-to-confirm-hotel-booking-11366.aspx

Tugas 2 Bahasa Inggris Bisnis

A Bussiness Phone & Appoinment

Dialog phone call appointment

Receptionist    :           Hello, you've reached the marketing department. How can I help ?

Peter                :           Yes can I speak to Ms. Sandra Lee, please ?

Receptionist    :           Who’s calling please ?

Peter                :           It’s Peter here.

Receptionist    :           Could you spell that ?

Peter                :           Sure, it’s P-E-T-E-R.

Receptionist    :           Certainly.  Please hold and I’ll put you through.

Peter                :           Thank you.

-----------------------------------Connecting to Sandra----------------------------------------

Sandra             :           Hello

Peter                :           Is this Ms. Sandra Lee ?

Sandra             :           Speaking…

1.     Perjanjian pertemuan bisnis melalui telepon

Yessy     : Good Morning, PT. D&W. Can I help you?

Rere       : Hello, can I speak to Nina, please?

Yessy     : Who’s calling?

Rere       : My name is Diana Virginia Rere

Yessy     : Could you please spell that, please?

Rere       : Yes, it’s R-E-R-E

Yessy     : Okay, hold on a second. I’ll transfer your call

Rere       : Thankyou

Aulia      : Hello

Rere        : Hello, I’m Rere Manager of  PT. T&A. Can we meet on the 10th for a meeting on this Thursday?

Aulia     : Ok, see you on Thursday

Rere      : Ok, see you. Bye

Aulia     : Bye

3.     Pembatalan Meeting melalui Telepon

Nanda         : Good Morning, PT. D&W. Can I help you?

Mia             : Hello, can I speak to Rosa, please?

Nanda         : Who’s calling?

Mia             : My name is Mia

Nanda         : Could you please spell that, please?

Mia             : Yes, it’s M-I-A

Nanda         : Ok, hold on a second. I’ll transfer your call

Mia             : Thankyou

------------------------------Connecting to Rosa----------------------------------------------

Rosa            : Hello

Mia             : Hello, I’m Mia Manager of PT. T&A. I would like to inform that the meeting on Thursday was canceled. Can we reschedule our meeting?

Rosa           : Yes, let me check my schedule first. How about next week on Monday?

Mia             : Ok, see you next week

Rosa            : Ok, see you       

APPOINMENT LETTER

Dewi Santi Sari Woran

Jl. Imam Bonjol, No. 15

Bekasi, 17521

November  06, 2016

Dodi Wiarta

Jl. Sulawesi No.75

Bekasi Timur

Dear Mr. Dodi,

I am writing to you to ask if it would be possible for me to set up an appointment with you next week.

The Spring Ball is coming up, and I wish to speak to you regarding the various arrangements that will have to be organized for the event.

May I perhaps suggest that we meet at The Metropolitan Mall Bekasi on Saturday at 2 pm?

I look forward to hearing your reply.

Sincerely,

Dewi Santi Sari Woran

Referensi

1.       http://www.perfectyourenglish.com/businessenglish/appointment-letter-sample.htm

pukul 10.00

2.       https://blog.lingoking.com/wp-content/uploads/2010/12/How-to-make-a-business-phone-call-in-English.pdf

pukul 11.00